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FAQs
What are the shipping costs?
Answer :
Shipping costs are free above €50. Shipping costs below €50 are €5.95 per online order, regardless of the size of your online order.
What's the delivery time of my order?
Answer :
The expected delivery time is currently 3 working days (CityShop sees Monday to Friday as working days). In this, we are partly dependent on our partner DHL. They deliver from Monday to Saturday. DHL has a partnership with Bpost in Belgium. It is therefore possible that Bpost will deliver your package. CityShop has no influence on this (after handing over your package to DHL). A delivery time of 3 working days means for us: ordered on Monday > delivery no later than Thursday ordered on Tuesday > delivery no later than Friday ordered on Wednesday > delivery no later than Saturday ordered on Thursday > delivery no later than Tuesday ordered on Friday > delivery no later than Wednesday ordered on Saturday > delivery no later than Wednesday ordered on Sunday > delivery no later than Wednesday
How do I pay?
Answer :
Online you pay your order safely and quickly with Bancontact, credit card (MasterCard or VISA) or Google / Apple Pay. Of course all payment methods are free.